FREQUENTLY ASKED QUESTION (FAQs)

Top 20 ECO4 Scheme FAQs – Quick Answers Guide

Get instant answers to the most commonly asked questions about ECO4 grants and eligibility.

What is the ECO4 scheme?

The ECO4 scheme is a UK government programme running until March 2026 that provides free or heavily subsidised energy efficiency improvements to eligible households, funded by major energy suppliers.

Who is eligible for ECO4 grants?

Households receiving benefits (Universal Credit, Pension Credit, Child Tax Credit, etc.), those with low incomes, and properties with poor EPC ratings (E, F, G) are eligible for ECO4 funding.

Is ECO4 completely free?

Yes, ECO4 is completely free for eligible households. There are no upfront costs, hidden fees, or repayment requirements for qualifying homeowners and tenants.

What improvements does ECO4 cover?

ECO4 covers boiler replacements, insulation (cavity wall, loft, solid wall), heat pumps, solar panels, electric storage heaters, and first-time central heating systems.

How much can I get from ECO4?

ECO4 grants range from £800 for loft insulation up to £10,000 for ground source heat pumps, with most households receiving £2,000-£5,000 worth of improvements.

Can private tenants apply for ECO4?

Yes, private tenants can apply for ECO4 with their landlord’s written consent. The landlord cannot charge rent increases for ECO4-funded improvements.

Can landlords apply for ECO4?

Yes, private landlords can apply for ECO4 grants if their tenants meet eligibility criteria and the property requires energy efficiency improvements.

Do I need an EPC certificate for ECO4?

Yes, you need a valid EPC certificate showing your property’s current energy rating. Properties with E, F, or G ratings are prioritised for ECO4 funding.

How long does the ECO4 application take?

The complete ECO4 process typically takes 6-8 weeks from initial application to installation completion, depending on the improvements required and seasonal demand.

Can I choose my own ECO4 installer?

You must use PAS 2035-certified installers approved for the ECO4 scheme. Approved providers can recommend trusted local contractors in your area.

What benefits qualify me for ECO4?

Universal Credit, Pension Credit, Child Tax Credit (income under £16,190), Working Tax Credit, Income Support, and Jobseeker’s Allowance (income-based) all qualify.

Does ECO4 work in Scotland and Wales?

Yes, ECO4 operates across England, Scotland, and Wales, with some regional variations and additional support available through local authorities.

Can I get multiple ECO4 improvements?

Yes, eligible households can receive multiple improvements (e.g., new boiler plus insulation) as part of a comprehensive energy efficiency package.

What happens if my ECO4 application is rejected?

If rejected, you’ll receive detailed reasons and can reapply with additional documentation or when circumstances change. Appeals processes are available.

How long do ECO4 improvements last?

ECO4 installations come with warranties: 2-10 years for boilers, 25 years for heat pumps, and lifetime guarantees for properly installed insulation.

Can I sell my house after getting ECO4 improvements?

Yes, you can sell immediately after ECO4 installations. The improvements often increase property value and make homes more attractive to buyers.

Does ECO4 affect my benefits?

No, receiving ECO4 improvements does not affect your benefit payments or eligibility for other government support schemes.

What documents do I need for ECO4?

You need recent benefit letters (within 3 months), proof of address, EPC certificate, and identification. Tenants also need landlord consent forms.

Can I apply for ECO4 if I’m not on benefits?

Yes, you may still qualify based on low income, property type, or vulnerability criteria. Each case is assessed individually by approved providers.

When does the ECO4 scheme end?

ECO4 runs until March 2026. The government plans a successor scheme, but it’s recommended to apply now to secure funding under current generous terms.

Quick ECO4 Eligibility Checklist

Check if you receive qualifying benefits
Confirm your property has EPC rating E, F, or G
Gather required documents (benefit letters, EPC, ID)
Contact approved ECO4 provider for assessment
Book free home survey with certified assessor